Shift Supervisor

Third Street Women's Residence

Start Date: As soon as possible

Position Type: Full time and per diem

Salary: Commensurate with experience

Program Overview: The Third Street Women's Shelter is a six-story structure with a basement level constructed of masonry and steel. Built c. 1960 with approximately 25,000 square feet, it was originally owned and operated as the New York City Pre-Natal Homeless Women's Shelter. In 1997, the Department of Homeless Services contracted with the Henry Street Settlement to allow the Settlement to assume all program and operating responsibilities. Housing for homeless single adult women is provided in congregate style with 79 individual living cubicles and beds. Additional space is available for community meals, vocational and educational services, program participation, private consultation, and administrative offices.


  • Bachelor's degree with a minimum of 24 credits in human services
  • Must have one year of experience in social work, psychology, counseling or a related field
  • PPD clearance
  • New York State Security License
  • Ability to obtain CPR/First Aid certification, Fire Conductor or Fire Coordinator Test for licensure within the first three (3) months of employment
  • Demonstrated experience in case management methods and interviewing methods
  • Ability to provide crisis intervention
  • Excellent interpersonal and problem solving skills
  • Excellent written and oral communication skills
  • Computer proficiency is a must
  • Ability to work a flexible schedule including weekends and holidays


  • Develop practical service plans for clients
  • Train and supervise Case Aides and kitchen staff
  • Screen and interview clients; complete application for intake services
  • Collect basic data and obtain additional information from other agencies
  • Assist in managing caseload of homeless clients with mental health and/or substance abuse issues
  • Conduct client assessments and prepare reports concerning change in conditions
  • Participate in inter-disciplinary team meetings to discuss client cases
  • Document and follow-up on incident reports
  • Provide appropriate crisis intervention
  • Maintain client data and census logs and ensure records are are up-to-date
  • Provide  facility walk through
  • Provide clerical assistance such as answering telephone, data entry, and sorting and distributing mail
  • Maintain daily sign-in food log of resident meals
  • Prepare and maintain accurate expenditure records
  • Assist in securing safety within the facility; direct fire drills as scheduled
  • Assist Case Aides and kitchen personnel as needed
  • Other duties as assigned by supervisor

Apply To: Please send resume and cover letter to

Indicate "Shift Supervisor-Third Street" in subject of e-mail. Due to the high volume of applicants, only qualified candidates will be contacted.

Henry Street Settlement is an equal opportunity employer/program.